Terms of service
Terms of Service – Pine Centre
1. Overview
This website is operated by Pine Centre. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. Please read them carefully before using our website.
2. Online Store Terms
By using our website, you confirm that:
-
You are at least the age of majority in your region.
-
You will not use our products or website for any illegal or unauthorized purpose.
-
You will not transmit harmful code or attempt to interfere with the service.
Any breach of these terms may result in termination of your access to our service.
3. Product Information
Pine Centre sells wardrobes and furniture items.
We make every effort to display accurate product details, images, and measurements.
However, slight variations in colour or finish may occur due to lighting or screen differences. Product availability is subject to change without notice.
4. Prices & Billing
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.
You agree to provide complete and accurate billing and shipping information for all purchases made at our store.
5. Delivery Service (England Only)
Pine Centre provides delivery throughout England, carried out by our own team to ensure safe handling of furniture.
Delivery Terms:
-
Delivery dates and times will be arranged after purchase.
-
You must provide correct delivery information.
-
Access to the property must be suitable for the item purchased (doors, hallways, staircases, elevators, etc.).
-
If delivery cannot be completed due to access issues, additional fees may apply.
-
We are not responsible for delays caused by traffic, weather, or other external factors.
6. Returns & Refunds (Damaged Items Only)
We only accept returns for items that arrive damaged or defective.
You must:
-
Report damage within 24–48 hours of delivery.
-
Provide photos or video evidence.
-
Keep the item unused and in its original condition.
We do not accept returns for:
-
Change of mind
-
Incorrect measurements
-
Delivery access issues
-
Customer damage after delivery
Refunds are processed once the item is inspected and confirmed as damaged.
7. Cancellations
-
Orders may be cancelled before dispatch.
-
Once an order is out for delivery or delivered, cancellation is no longer possible.
-
Custom or made-to-order items may not be cancelled once production has begun.
8. No Additional Warranties
Pine Centre does not provide extra warranties beyond standard consumer rights.
We are not responsible for damage caused by misuse, improper installation, or alterations made by the customer.
9. Optional Tools & Third-Party Services
We may offer optional third-party tools or services.
Use of these tools is entirely at your own risk, and you should ensure you understand their terms before using them.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain errors or incomplete details.
We reserve the right to correct or update information at any time without prior notice.
12. Prohibited Uses
You may not use our site or services for:
-
Any unlawful purpose
-
Harassing or abusive behaviour
-
Uploading malicious software
-
Collecting personal information without consent
-
Interfering with security features
13. Limitation of Liability
Pine Centre is not liable for:
-
Any indirect, incidental, or consequential damages
-
Delays beyond our control
-
Damage caused by customer mishandling or improper installation
Your use of our service is at your sole risk.
14. Changes to the Terms of Service
We reserve the right to update or replace any part of these Terms of Service at any time.
It is your responsibility to check this page periodically for changes.
Continued use of our website means you accept the updated terms.
15. Contact Information
Questions about the Terms of Service should be sent to us at:
[Your business email]
